Returns and Refunds Policy

Thank you for shopping at www.ridgefieldmarketplace.com.

If you are not entirely satisfied with your purchase, we’re here to help.

All products can be returned, and payment fully refunded, within fifteen (15) days of the original purchase of the product.

Before you return a product, please make sure that:

The product was purchased in the last fifteen (15) days;

The product is not used or damaged

Please send the item or product back to the original vendor that you purchased from.

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping.

Damaged items

If you received a damaged product, please notify the vendor immediately for assistance.

Sale items

Sale items can be refunded.

Digital products

We issue refunds for digital products within fifteen (15) days of the original purchase of the product.

We issue refunds for digital products only under the following conditions:

Product not delivered (if you haven’t received the delivery email from us);

Download issues (if you experience problems while downloading the product);

Major defects. All our products are tested properly, but unexpected errors may occur.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

We do not guarantee that our products are fully compatible with any third-party software. We do not issue refunds if our products are incompatible with any third-party software, except for those that are specified on the page of each product.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

By email: info@ridgefieldmarketplace.com

By visiting this page on our website: www.ridgefieldmarketplace.com/returns-and-refund-policy